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Message: [QUOTE="Neal Culiner, post: 4717, member: 1"] Hello, First - be sure you entered the name and palm companion key code correctly. If you'd like, shoot me an e-mail at [email="support@nc-software.com"]support@nc-software.com[/email] with the name/key code you are using and I'll verify you are using the right one. Please also refer to these articles: [list] [*][url="http://www.logbookpro.com/Forums/?f=8&m=4635"]Possible need for CrossFire client with Treo's[/url] [*][url="http://www.logbookpro.com/Forums/?f=10&m=5189"]Installing to a Treo[/url][/list] [img]http://www.nc-software.com/images/NCSoftwareSignature.gif[/img] [/QUOTE]