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[QUOTE="hiflyer747, post: 3500, member: 904"]
Ok, I've tried the above and the problem still exists albeit in a new form, perhaps this will give us a better clue as to where the problem lies.

Detailed Remove/Install Process:

1.  Using InstallShield Wizard, Logbook Pro (LBP) is removed from my system.

2.  Using Norton System Works Utilities (NSWU) Registry Management, all references to Logbook Pro are removed from the following:  a.  Local Registry  b.  Local .INI files  c.  Sytem .INI files  d.  Control .INI files  e.  WIN .INI files.

3.  NSWU WinDoctor & Disk Doctor is run - no problems indicated.

4.  MS Windows File Find is used to locate all references to LBP, which are then deleted.

5.  Background Programs Unloaded or Paused:  a.  Task Scheduler  b.  Zone Alarm Pro  c.  Norton Anti-Virus  d.  Spy Sweeper.

6.  Laptop restarted.

7.  Fresh Installation of LBP to C:Logbook Pro

8.  Product Key entered and access to LBP is granted.

9.  Restore option selected:  a.  Restored backup file restored to TEMP folder in C:Logbook Pro.  b.  Replace current LBP file with backup  c.  'Backup Restored' indicated by LBP.

10.  Dialog Box  'Logbook Pro will now be updated to take advatage of several new features':  a.  OK selected - 'Building New Structure...Please Wait' appears, 100% indicated, then program 'hangs' requiring three key to unload program.  b.  Cancel selected - LBP unloads, Windows desktop appears, LBP restarted and steps 1-10 have to be repeated (ie. Cancel option appears to do nothing and the whole process of restoring the backup must be repeated).
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