hiflyer747
Member
- Joined
- Aug 9, 2004
- Messages
- 15
I've been patiently awaiting a response to my second request for help with logbook pro (SPT-040707.15948 & SPT-040809.13401) since 8.9.04. As of today, 8.17.04, I haven't received any word from NC-Software about a fix. I've complied with every reqest that Neal/NC Software has made over the past five weeks, and yet I've not received any information on how I might fix the problem.
Neal, I have an up-to-date operating system - Win98 - that has no problems running any other software on my system (I spent over four hours over the weekend checking the functionality of each one). My system exceeds the minimum required system- as stated on the website. Whether or not you think Win 98 is "...probably one of Microsoft's worst OS's and is very fragile and succeptable to failure..." is immaterial, your software is supposed to run on it. Whether or not other Win 98 users are having problems is immaterial, I can not run LBP without it locking up.
I think that I've been very patient with this issue. I understand that some problems can not be fixed overnight, but require trouble-shooting/problem solving to fix. Wouldsome one at NC-Software work with me solve this problem and stop blaming my system/OS before you've actually tried to problem-solve.
Thank you in advance for your help.
Neal, I have an up-to-date operating system - Win98 - that has no problems running any other software on my system (I spent over four hours over the weekend checking the functionality of each one). My system exceeds the minimum required system- as stated on the website. Whether or not you think Win 98 is "...probably one of Microsoft's worst OS's and is very fragile and succeptable to failure..." is immaterial, your software is supposed to run on it. Whether or not other Win 98 users are having problems is immaterial, I can not run LBP without it locking up.
I think that I've been very patient with this issue. I understand that some problems can not be fixed overnight, but require trouble-shooting/problem solving to fix. Wouldsome one at NC-Software work with me solve this problem and stop blaming my system/OS before you've actually tried to problem-solve.
Thank you in advance for your help.