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Message: [QUOTE="Neal Culiner, post: 2752, member: 1"] You mention HotSync which is a Palm sync tool. Can you confirm you are using a [b]Pocket PC [/b]or a[b] Palm device[/b]? If using the Pocket PC, did you delete the "Logbook Pro" folder out from under \Program Files on your PPC? I suggest doing so, uninstall and reinstall ActiveSync making sure you are installing 3.7.1, the latest version. You have to make sure Logbook Pro is not running on your PDA when uninstalling and deleting the folder above. Please [url="http://www.logbookpro.com/Forums/?f=8&m=2567"]read this thread[/url] on this subject. When configuring ActiveSync after the partnership is deleted, it is uninstalled and reinstalled, make sure you enter the database location in ActiveSync exactly as it appears in the documentation which is \Program Files\Logbook Pro\Logbook.cdb. Please [url="http://www.logbookpro.com/Forums/?f=8&m=2187"]review this thread[/url], especially the last message that may help you. What version of Logbook Pro are you using? (asked in prior reply) What OS are you using on your PC? [img]http://www.nc-software.com/images/NCSoftwareSignature.gif[/img] [/QUOTE]