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NOTHING comes up in analyzer!

Gina

New member
Joined
Mar 7, 2011
Messages
3
Quite strange. I've used LPB for years now...last netbook finally died, moved all the data over to my new computer. It is an Asus eee pc, 1015 model. Running windows 7 on it (upgraded to Home Premium).

Two issues: I can no longer enter logbook entries using the windows style, just the spreadsheet. Old dog learned new tricks, okay, entered.
Other problem is BIGGER--analyzer doesn't. I select it (using F11, the analyzer button, or from the file menu). The calender shows up, and I hit ALL DATA, or put in a date range, or use last 10 years...and nothing happens. Nada. Zip.

Yet when I try the reports section, I get good reports on the 8710, aircraft configuration totals, etc.

Just an idea...might have something to do with screen size, or resolution? But what, and how do I fix it????!!
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,663
Location
VA
Hello,

See if this KB article assists you with your issue. If you're using Windows Vista/7 make sure your data file (the file that ends in .LBK) is located in your My Documents/My Logbook Pro Files/v1 folder AND you're also using the latest version which is 1.11.2 as of this writing. If your spreadsheet log is having a problem, see this article on how to reset your layout. If the problem remains please open a help desk ticket and provide us a backup of your data file (File..Backup).
 

Gina

New member
Joined
Mar 7, 2011
Messages
3
Thanks!!

It was the wrong version. Somehow, on my new computer two days ago, I downloaded version 1.9.9, and can definitively say that it doesn't work with Win7HP. Thanks for the help! Much happier now.
 
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