ok.. this is really really weird

[av8rguy2003]

So, I come home from a trip... boot up the ole computer. launch logbook pro.. it asks me to enter activation keys. I do... my database is gone. Thank God for back ups. So.. I restore a back up. Hook up my Treo.. do a sync. Try to import the data.. it asks me for an acivation code. I put one in. It accepts it... then goes back to the original screen telling me its not been activated and asking for an activation code. HELP!!!!!!!!!!!

 

[Neal Culiner]

Hello,

What changed on your computer? There is no reason from our software standpoint that your database would go MIA, or a problem with your activation. It sounds like something has corrupt or reset your Windows Registry, where both of these pieces of information are stored. Please submit a support ticket including your name and registration code so we can assist further.

 

[av8rguy2003]

hmm... i run a registry cleaner program every so often.. but it's never conflicted with logbook pro. But i'll submit a ticket and we'll see what happens.

tks!