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Message: [QUOTE="ckole, post: 8679, member: 1270"] I am having the same issue. My desktop crashed and I have installed everything, including the operating system from scratch. Format C: and all... I have XP Pro and Treo 650 from Sprint. Schedule import works but syncing does not. I remove the reports option and it does complete the process. I have tried to enter some dummy data and it does not appear in Logbook Pro once synced. If this problem gets fixed will the sync occur during the tradtional hotsync or will we have to do everything from within Logbook Pro? I also registered to submit a support ticket and have not received the confirmation email. Thanks, Chris [/QUOTE]