Registration code needed.

bucholtz

Member
Joined
Jan 10, 2003
Messages
9
I just updated my previous version of APDL Palm OS version 4 to the new version 6. Now I am getting a message when I try to run APDL that I need to enter some sort of a code to use the software and that my evaluation period has zero day left. What gives. I have been a registered user of APDL for the past 2 years and certainely feel like I should have been notified that Auman was bought out and that I would need to get a new registration code in order to update my logbook. Please send me a new registartion code so I can start using my logbook again. Also please let me know how I can get the new version to use my previous database. Needless to say the way you have handled this really sucks. Not sending out notice to anyone really stinks. I love the old APDL and relied on it daily at work and I sure hope you hev not done anything to screw it up. I am right in the middle of a 2 week long Europe trip and this really screws me up not having access to my logbook.

Thanks for any and all help

Rich Bucholtz
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,574
Location
VA
Hello Rich,

I certainly understand your grief, however, we did in fact e-mail everyone about the acquisition as well as sent free upgrade key codes to version 6 that purchased on or after June 1 2003. I looked up your purchase and you purchased APDL on 2/3/2004 and we sent your complimentary upgrade to your ipapilot.org e-mail address. It may have been caught by spam, I'll resend your complimentary upgrade notice.

Naturally I cannot provide your key code on a public forum. It would have been more timely to submit a support ticket for a prompt response of your key code. Please check your e-mail for the information requested. I also suggest folks not perform updates to their software while in the middle of a trip to prevent any issues that may occur with any software upgrade.

We hope you enjoy APDL and the new version 6 suite.




 

bucholtz

Member
Joined
Jan 10, 2003
Messages
9
Hello,


Thanks very much for your help. I received the key code via e-mail as you said. I think you are correct in that I had NC Software listed as a sender of spam and your original e-mail must have been trashed. I appologize. You are also correct about updating software while on the road. That was a bad move on my part. Thasnks for bailing me out.


Cheers, Rich Bucholtz


UPS A300 Captain
 
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