cannot save, cannot update, cannot get started

[feixingyuan]

d/l mac file, d/l jet file, uninstall logbook reinstall logbook, program shuts down when i try to update or save --- reinstall does not ask for my install code-- unintalled 3x , using even win explo to delete data files. ready to give up and buy ready to use software -- going on 26 hr straight. xppro

 

[Neal Culiner]

I apologize for the delay in responding.

Is this issue still open? Most likely the data file is corrupt. Delete any/all .LBK files to start from scratch again. Fill out a support request at www.logbookpro.com for further assistance if required.

Neal Culiner
NC Software, Inc.
support@nc-software.com