Can't open Logbook

proav

Member
Joined
Nov 23, 2001
Messages
10
Help!
Neal,
I just downloaded 1.6 build 214. When I try to open it I get the
screen warning about the clones etc. When I select 'Run the
Update' it closes the program and returns me to my desktop.
I am using Windows ME and have deleted the previous version
of Logbook Pro.
Any suggestions?

Thanks,
Bert
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,572
Location
VA
Bert,

When you say you 'deleted the old version of Logbook Pro' did you uninstall it or delete it?

Please e-mail me a backup of your logbook data file (.BAK file) or use something like Winzip (from www.winzip.com) and e-mail me your .zip file of your Logbook (.LBK) file. I'll update it for you but I'm not sure that's the problem. I would suggest uninstalling and reinstalling the full version of 1.6 Build 214.

E-mail the file to support@nc-software.com

Neal Culiner
NC Software, Inc.
support@nc-software.com
 

proav

Member
Joined
Nov 23, 2001
Messages
10
Sorry, let me rephrase. I did 'uninstall' the older version. I will
take your advise and try to download and install again. Thanks
for the quick response.
 

proav

Member
Joined
Nov 23, 2001
Messages
10
Just wanted to update everyone. I did get the logbook installed
and operational. I think I had some old corrupt back up files on
my computer. I deleted the files then downloaded the program
again and everything worked as advertised!

Proav
 
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