Answered Historic data missing upon syncing new device

[benfneb]

I setup APDL on a new iPad, logged into my account and synced. I used the app on the new iPad for the day’s flights and discovered all historic hotel data was removed. I’m hoping the hotel data is the only data missing, but I’ll need to dig deeper later.

 

[Neal Culiner]

If you have your previous device that had that data you could resync it to the cloud. Contact support via the help desk for assistance if needed.

 

[benfneb]

When I noticed the missing data, I went back to the old device and opened APDL. The hotel data was there for a split second, but disappeared and matched the new device upon the sync completing.