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Hard Drive Crashed! No Master only Clone


New member
Oct 10, 2005
Help! My hard drive (and Master logbook) crashed and not understanding the master/clone concept I thought everything was backed up on my laptop. Unfortunately my laptop has the clone on it and I have been unable to determine how to synch it up top the new Master. What do I need to do? (version 1.10.18)

Neal Culiner

Founder, President
Staff member
Nov 14, 2001

Your "master" file is a full up logbook data file. When you create a clone, it is a scaled down data file that is "tethered" to the Master file. The clone will only sync with the Master file from which it was born, for lack of a better way to describe it. If it's parent (master) dies, then the clone will not sync back to just any other file, it can only sync to its parent. If your master file is gone, please submit a support ticket for instructions in making the clone a new master/parent file.