Scottsdale77
New member
- Joined
- Dec 11, 2003
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- 3
I installed the new update for Logbook pro and now I lost all of my times that I had entered on the old program. Any idea how to get my old data on to the new version?
Thanks
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Installation of New update
- Thread starter Scottsdale77
- Start date
Hello,
I'm not sure how this could happen, data files are not removed. What version did you update from? Have you tried restoring a prior backup? Look in the C:\Program Files\Logbook Pro folder (or where you installed the program if different) for a file ending in .OLD and e-mail it to support@nc-software.com. You can also try copying this file to C:\Temp, rename it to end in .BAK then within Logbook Pro restore it (File..Archive..Restore).
Lastly, have you confirmed there is no data such as going to the Analyzer or the Explorer. I just want to make sure it is not a simple layout needing to be restored.
I'm not sure how this could happen, data files are not removed. What version did you update from? Have you tried restoring a prior backup? Look in the C:\Program Files\Logbook Pro folder (or where you installed the program if different) for a file ending in .OLD and e-mail it to support@nc-software.com. You can also try copying this file to C:\Temp, rename it to end in .BAK then within Logbook Pro restore it (File..Archive..Restore).
Lastly, have you confirmed there is no data such as going to the Analyzer or the Explorer. I just want to make sure it is not a simple layout needing to be restored.
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