New update will not install and program unusable

[dorsey282]

When I started up Logbook pro version 39 it prompted me to update, when I click update the program just closes and nothing happens. I uninstalled and reinstalled version 40 from the website, start it up and it still prompts me to update. So I tried uninstalling and reinstalling in different folder, same result. I cannot use the program or update? Any help would be great. I am using VISTA.

Thanks

Chris

 

[Neal Culiner]

Hello Chris,

Try uninstalling, rebooting, re-downloading from our web site saving to a different location on your hard drive and then retry the installation. If you require further assistance in this matter please submit a support ticket.