I read the pol area about it and it says you wont replace lost passwords that it is our reponsibility to print and keep these. I have the old password it just wont open the logbook. In fact i have 2 old passwords because the first one i got didnt work and I had to get another from you. I am not trying to create extra work for you I am just concerned because at this time I cant get my backup to work with my other machine and i am hoping it will come out on this one. I have a year of flights on it and I don't have rip sheets for all of them meaning i only have sheets from my line flights. None of this is your resonsibility or your fualt I am just trying to fix it. Your help on this will be appreciated.