To NC Customer Support,
I am extremely frustrated in my attempts to get my licensing information from your company. I recently experienced a CPU crash and as a result had to do a clean install of windows XP. Anyhow, I got Logbook Pro reinstalled, got my my backup file in place and restored my database. Tried to use my license number, username, and company info., to unlock the software. And subsequently can't get it to work. Now it is entirely possible that i have a hyphen out of place, a number written down wrong concerning my license #, whatever. The bottom line is; my repeated attempts to get my licensing info., from you guys has been totally futile. I have emailed countless times, both directly via the company contact link and through the various worthless links provided to me in order to get my licensing information. Not only that, I had to re-register my user status because the links that you provided to my hotmail account are unusable.
{Removed for Security Purposes}
It sucks that I have to put out all this personal information. Maybe if you guy's would list an actual phone number for customer service contact purposes I wouldn't have to.
Greg Guy
I am extremely frustrated in my attempts to get my licensing information from your company. I recently experienced a CPU crash and as a result had to do a clean install of windows XP. Anyhow, I got Logbook Pro reinstalled, got my my backup file in place and restored my database. Tried to use my license number, username, and company info., to unlock the software. And subsequently can't get it to work. Now it is entirely possible that i have a hyphen out of place, a number written down wrong concerning my license #, whatever. The bottom line is; my repeated attempts to get my licensing info., from you guys has been totally futile. I have emailed countless times, both directly via the company contact link and through the various worthless links provided to me in order to get my licensing information. Not only that, I had to re-register my user status because the links that you provided to my hotmail account are unusable.
{Removed for Security Purposes}
It sucks that I have to put out all this personal information. Maybe if you guy's would list an actual phone number for customer service contact purposes I wouldn't have to.
Greg Guy
Last edited: