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LBP Mobile Crash

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
Reboot the device, if the problem remains delete and reinstall the app.
 

Redbaron64

APDL Beta Team
Joined
Sep 3, 2013
Messages
906
Location
Arizona
Ok.. Will probably loose entered data then.. Can't remember syncing yet.. Did hard reboot, tried from background and from airplane mode.. All same
 

Redbaron64

APDL Beta Team
Joined
Sep 3, 2013
Messages
906
Location
Arizona
Sweet, I already synced before.. So didn't loose any info.. Deleted and reloaded.. See going forward.. Never crashed before
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
It's a computer! We never know what surprises are in store which is also why I suggest EVERYONE set at least Sync on EXIT and get your data synced after every use. The cloud is your friend.
 

diedrichg

APDL Beta Team
Joined
Sep 16, 2008
Messages
1,480
For future FYI, both Android and iOS can clear app data/cache without having to reinstall. Just write down your settings prior to doing so because they will be reset. And if it is a game, you will lose your progress so make sure you have a backup!
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
This also happened to Andy both of you are APDL Beta Testers testing the 7.2 build. I'm going to see if it's something from the new area of APDL causing this.

Ken - please don't do anything, let me investigate first
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
No, there were no updates, I'm not sure what is causing this for you and one other but I'm going to check a few things based on some shared areas with the new APDL.
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
I'm not seeing anything. Let's refresh your cloud account from your PC when you can by clicking Cloud Sync / Sync Now and then sync your app. If you have any problems after that let me know and please send me a problem report from the app if you're ever able to get into the app after this happens without a reinstall required.
 

diedrichg

APDL Beta Team
Joined
Sep 16, 2008
Messages
1,480
Just tried to open LBPm and it won't make it past the logo before crashing. I have used it since moving to iOS 9 so I don't believe it's a compatibility issue.
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
I moved this thread to the private APDL Beta Forum as it seems to be affecting only APDL Beta Testers. It may be our diagnostics tool having an issue between Logbook Pro (older) and APDL BETA (newer). I will check with the vendor to see if this could possibly be an issue. For now you will have to delete and reinstall Logbook Pro to clear the issue.
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,458
Location
VA
Guys - I had the crash today myself - the reason, thank God, is not the app but simply the BETA you all were using expired. I should have a refresh out by the end of today.
 
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