• APDL - Airline Pilot Logbook version 9.1 is now available on the Apple App Store. Click here for details of what's new in this release. Major new features include Default Rest Facility, ATC Flight Planned Routes and Notifications of route changes, EDCT Status Board Widget, and more...

LBP Mobile Crash

Redbaron64

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APDL Beta Team
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Sep 3, 2013
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Trying to open LBP mobile on iPad, and it's crashing during opening.. Any thoughts?
 

Redbaron64

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Ok.. Will probably loose entered data then.. Can't remember syncing yet.. Did hard reboot, tried from background and from airplane mode.. All same
 

Redbaron64

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Sweet, I already synced before.. So didn't loose any info.. Deleted and reloaded.. See going forward.. Never crashed before
 

diedrichg

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APDL Beta Team
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Sep 16, 2008
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1,492
For future FYI, both Android and iOS can clear app data/cache without having to reinstall. Just write down your settings prior to doing so because they will be reset. And if it is a game, you will lose your progress so make sure you have a backup!
 

Redbaron64

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Arizona
Funny, my iPhone is crashing too.. Was there a resent update from somewhere? LBP or IOS?
 

Neal Culiner

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This also happened to Andy both of you are APDL Beta Testers testing the 7.2 build. I'm going to see if it's something from the new area of APDL causing this.

Ken - please don't do anything, let me investigate first
 

Neal Culiner

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I'm not seeing anything. Let's refresh your cloud account from your PC when you can by clicking Cloud Sync / Sync Now and then sync your app. If you have any problems after that let me know and please send me a problem report from the app if you're ever able to get into the app after this happens without a reinstall required.
 

diedrichg

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Sep 16, 2008
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Just tried to open LBPm and it won't make it past the logo before crashing. I have used it since moving to iOS 9 so I don't believe it's a compatibility issue.
 

Neal Culiner

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Nov 14, 2001
Messages
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VA
I moved this thread to the private APDL Beta Forum as it seems to be affecting only APDL Beta Testers. It may be our diagnostics tool having an issue between Logbook Pro (older) and APDL BETA (newer). I will check with the vendor to see if this could possibly be an issue. For now you will have to delete and reinstall Logbook Pro to clear the issue.
 
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