Reports Screens will not open....

[Scottjk]

I just installed Logbook Pro with PcketPC companion. Everything works ok until I try to access any of the report screens. When I click on any of the 4 selections it boots me out of the program.

Help!

Scott

 

[Neal Culiner]

Scott,

Try uninstalling the application from teh PDA and also uninstall Booster. Uninstall then reinstall ActiveSync 3.7.1 (latest from Microsoft). This should start you over from scratch, see if it resolves your issue.

 

[Scottjk]

Already done that about 3 times including a full install on my desktop. I also even went as far as to hard boot my PocketPc.





Scott

 

[Neal Culiner]

You hard booted by cycling the power?

Are you using the latest ActiveSync?

Do you have any data in your Logbook to report on yet?

Please e-mail a backup of your logbook data (File..Archive..Backup) to support@nc-software.com and I'll review your data file to try to reproduce the issue.

 

[Scottjk]

It is all fixed. Works fine after another install with all the Dell updates installed.

Thanks

Scott