• NC Software is proud to announce the release of APDL version 9.3 now on the Apple App Store. Click here to review what's new and download the latest version. New users enjoy the first 90 DAYS FREE.

single sync problems


New member
Jul 22, 2005
I have been trying to single sync my logbook info from my palm to my computer logbook pro program. I have owned both programs for years, but the single sync error I am getting is to enter a registration code. I checked and it is still showing that it is already entered. What am I missing?

Neal Culiner

Founder, President
Staff member
Nov 14, 2001
Hello Ben,

Most likely you upgraded your software to version 6 but did not enter a version 6 key code to register the new version. Version 6 is free to those that purchased on or after 1 June 2003 and is available for a discounted price for those that purchased prior. We sent out an e-mail on 1 June with the complimentary key codes but it appears a lot of hotmail and aol users didn't receive it most likely due to spam nets. Please submit a support ticket with your prior proof of purchase for additional assistance.