Freezes when I exit

[mooniac58]

I just installed LogbookPro today and entered in 30 or so entries. However, anytime I exit the program it goes unresponsive and I have to tell Windows Vista to forcibly close the program.

Any ideas?

 

[Neal Culiner]

Confirm you're using the latest version which is 1.10.39?

Do you use a PDA with Logbook Pro?

 

[mooniac58]

Yes, I have the newest version and I have even tried the Internet updates - and it tells me I have the newest version.

I am not using any PDA devices.

 

[Neal Culiner]

Do you have an Internet Connection? Logbook Pro checks for messages/updates on closing.

Have you tried rebooting and/or reinstalling?

Where is your data file located which can be seen in the bottom of the Help...About Logbook Pro dialog.

 

[mooniac58]

I do have an Internet connection and I did get a couple messages the first couple times I exited, right before the app stops responding.

Data file location: c:\users\Administrator\Documents\My Logbook Pro\Files\v1\craigMcGregor.lbk

I have tried rebooting but not re-installing. I will do that now.

 

[Neal Culiner]

I'm not sure why you would see a delay. If the problem remains after a reinstall create a backup (File..Backup) and send the .BAK file to us in a support ticket and we'll take a look at it.

 

[mooniac58]

No luck with re-install. Sending you report now.