Lost unlock with changed email

[tedvo]

My hard drive recently crashed (fortunately I had saved my LBP data) but the email with my unlock code was lost. I can't retrieve my unlock code through the normal mode because my email has also changed since my original purchase. The email account it tries to send the code to no longer exists.

What should I do??


Ted

 

[Neal Culiner]

Hello Ted,

Please see our post (#3) in this thread.

 

[tedvo]

I already tried the recall. The problem is that the email I registered my purchase under no longer exists. Is there any way to change where it gets sent to?

 

[Neal Culiner]

No, I'm afraid the information cannot be changed. You will need to submit a rekey order and we'll find your information and send it to you.