New update made my program useless.

[Banshee365]

I let my Logbook Pro installation update itself today. Now I cannot even use the program. Every time I start the program is asked to either goto the sync wizard, update the program, backup, or quit. Selecting backup simply closes the program. I cannot do anything now. I've tried backing up and uninstalling the program then reinstalling simply to get the same exact prompt upon startup. What is going on? It was wokring perfectly before this new update...

-Kelly

 

[Neal Culiner]

Hello Kelly,

Where is your data file stored? It is the file that ends in .LBK that you created when you first installed Logbook Pro. You can try searching your computer for *.LBK if you can't find it. COPY it into /My Documents/My Logbook Pro Files/v1 and then double-click it and Logbook Pro should open it.

Do you have any recent backups? Backups end in .BAK and are created when you click File...Backup. The default storage location for backups is /My Documents/My Logbook Pro Files/v1/Backup

 

[Neal Culiner]

Please see this KB article for assistance with your situation.