Resolved United Schedule Import with new CCS+

[tschooler]

United is currently moving from the old CCS to a new, completely redone system called "CCS+". Apparently this is causing issues with schedule import because the importer doesn't recognize the new format.

Is there any work being done on adding this functionality to the importer? Thanks.

 

[Neal Culiner]

We added a United CSS+ filter (maybe we named it wrong) but give that one a try. I'll rename it soon.

 

[sschuess]

I’ve tried the CCS+ filter, was able to get to the schedule but no luck at all. Has anyone had success with this? The new CCS+ format offers a calendar view and a list view and neither is recognized by the filter or schedule importer. I’ve also tried to copy and paste one trip, all trips for the month, and get nothing but errors. Any ideas?\

 

[Neal Culiner]

Please submit a ticket to the help desk to the schedule importer department and include your trip and we'll review it.

 

[Neal Culiner]

We updated the parser. It appears that the Print option that gives you a PDF output is the best format for processing. Please give the United CCS+ filter another go and if you have problems please send us the trip to the help desk, not the forum.

 

[dpigs]

It seems to be working fine for me now. I go to CCS+, go to the trip details, then click on "print/save". I toggle all of the trip details off. This will create a PDF that you can then copy and paste from.

 

[MDon]

That did not work for me.

 

[dpigs]

That did not work for me.

Did you uncheck all the trip detail options? On the importer, did you manually choose United(CCS+) instead of Auto?

 

[MDon]

During print/save I unchecked all trip details. And, yes, I manually selected (United) CCS+

 

[MDon]

Actually what's interesting is if I leave all trip details selected it says it imports successfully. But then there's no data to be found.

 

[Neal Culiner]

I sent you an email to provide me the PDF(s) for our review @MDon

 

[MDon]

Here is what I figured out with schedule importer and it works perfectly every time now in the logbook pro app or ADPL.net.

When you go to trip details and then the print/save function to create the PDF.... You must select at minimum "layover information" or it will fail. You can select all trip details too. But at least layover information must be selected. Then when you go to create the PDF you MUST select either "half page" or "full page." If you select "pocket" it will fail
.

 

[Neal Culiner]

Thanks for sharing what you learned @MDon. The more samples of trip variations we receive the more we can support as we're not limited to just one format. So continue to provide us any samples, layover or not, and we'll do our best to keep honing the United CCS+ parser. Mobile trip formats are often condensed and leave out important detail. The PDF view is a great option you all have that really has good detail and formatting even if it takes a little more effort on your part.

 

[B737Pilot]

I have tried the exact steps that MDon recommended and still no luck. I submitted a help ticket and can't seem to get much in way of a response. Can someone at NC reach out to me?

 

[Neal Culiner]

I see your tickets in the queue and we'll look into the PDF's you provided. Sorry it's taken so long.

 

[Neal Culiner]

I have tried the exact steps that MDon recommended and still no luck. I submitted a help ticket and can't seem to get much in way of a response. Can someone at NC reach out to me?

Try again, I updated the parser.

 

[B737Pilot]

Try again, I updated the parser.

It is importing trips now, but for some reason it thinks all flights are in the trip twice. Essentially it imports the trip twice using both auto and CCS+ filters.

 

[Neal Culiner]

I wonder if you had one already imported and then imported it a second time? I'll take a look and see if I can reproduce it.

 

[Neal Culiner]

Reproduced...standby

 

[Neal Culiner]

Should be fixed now @B737Pilot - please give it another try.