OK, I received my unlock code and entered it into the PDA as well as entering it into the PC software. The PC software lists the PDA as being licensed on one of the opening splash screens, the PDA says the software is licensed as well. But they won't sync. When I click PDA...Launch PDA Wizard I get error messages. First it says no PDA detected or that the software is running. Neither is the case. The software is shutdown and I am connected via Active Sync. Then it asks if I'm running 1.9.9. I am not. I downloaded and installed the PDA software yesterday. Then it says I have no data to sync. I have 12 years of data to sync. What's the secret?