• Apple released it's annual update - iOS 17 for both iPhones and iPads. After preliminary testing we see no issues with both Logbook Pro and APDL on iOS 17. We will continue our thorough testing with the public release and follow up should we find any issues.

    We are giving a green light on iOS 17 for all of our iOS apps.

Can't install


New member
Jan 31, 2006
I tried several different ways to install PPC software but I can't install. The message came on " unable to retrieve the mobile device info" I followed instruction and everythings I did what instruction said. Is iPAQ1910 can not support the program? iPAQ1910 has use pocket2002 pro and enough memory.
can't install 2

Yes, use activesync3.8 and connected. but still not inthe PDA.
Can't install on a HP Jornada

I have been looking everywhere to find some way of installing it onto my Pocket PC. But, I keep on getting the "Not Compadiable with this device". any Help would be appreciated. I have change my active sync from 3.1 to 3.8 and even tried 4.1 No Joy on those attemps

I responded to your e-mail inquiry. Please check the requirements listings on our web site to see if your Pocket PC operating system is compatible. We do not yet support Windows Mobile 5 or ActiveSync 4. We expect to have support by the end of this month.