stevemackay
Member
- Joined
- Apr 16, 2008
- Messages
- 9
Firstly my background. I've been using logbook pro since I started flying in 2001 and think it is a fantastic program worth every penny. I expanded to logbook pro companion for the Palm. Eventually when I got on with an airline I moved on to get ADPL for the Palm platform and used schedule importer with great success after some initial set up issues with ADPL.
Every step of the way NC Software has given great support with very good response times to my questions and excellent response time to any software fixes they needed to implement especially with respect to Schedule Importer and ADPL.
I was furloughed for 2 years but have recently started to fly 121 again. In those 2 years I didn't use the NC products very much and have moved on to an IPod Touch instead of the now dated (but excellent) Palm platform. I was expecting to have to pay to get a logbook pro license on my IPod but I was surprised to see that it is now free but in order for it to be useful you have to purchase the sync subscription.
The point of this post is to express my unhappiness at NC's movement toward a more subscription based business model. From a consumer point of view I am very sensitive to my monthly financial commitments because it is amazing how quickly a bunch of seemingly small monthly bills add up to significant costs over several months or years. I personally do everything I can to reduce my monthly bills including paying higher one time fees in order to elimate a recurring monthly cost.
While the price to sync my IPod LBP to my PC LBP is very reasonable I'd certainly have preferred to pay 30 to 40 dollars for LBP on my IPod rather than pay a subscription to sync. I guess the unfortunate need to use iTunes may have something to do with your decision. However I must say I am quite shocked at the price of the Schedule Importer subscription. $9.99 per month just seems like too much to pay for importing data into LBP. Especially considering it is not nearly as functional or effective as ADPL at importing data to LBP on the palm platform.
I am really looking forward to when you release ADPL for the IPod/phone platform but I am concerned at what my monthly fee's will be to use the product. Am I really to expect that I'll have to pay $10 per month to import my schedules, another monthly fee to sync to ADPL and another fee to sync LBP? I can see that if I were to get back to the utility of the NC software systems I was using 2 years ago on the palm platform I could be paying perhaps $20 per month. That would be too much.
If you continue to impose recurring fees for utilizing key software features please at least give us a way to purchase a 'lifetime' subscription. The utility and thought that goes into your software is very good and your support over the years has been excellent but recurring fees just do not work for me.
Steve
Every step of the way NC Software has given great support with very good response times to my questions and excellent response time to any software fixes they needed to implement especially with respect to Schedule Importer and ADPL.
I was furloughed for 2 years but have recently started to fly 121 again. In those 2 years I didn't use the NC products very much and have moved on to an IPod Touch instead of the now dated (but excellent) Palm platform. I was expecting to have to pay to get a logbook pro license on my IPod but I was surprised to see that it is now free but in order for it to be useful you have to purchase the sync subscription.
The point of this post is to express my unhappiness at NC's movement toward a more subscription based business model. From a consumer point of view I am very sensitive to my monthly financial commitments because it is amazing how quickly a bunch of seemingly small monthly bills add up to significant costs over several months or years. I personally do everything I can to reduce my monthly bills including paying higher one time fees in order to elimate a recurring monthly cost.
While the price to sync my IPod LBP to my PC LBP is very reasonable I'd certainly have preferred to pay 30 to 40 dollars for LBP on my IPod rather than pay a subscription to sync. I guess the unfortunate need to use iTunes may have something to do with your decision. However I must say I am quite shocked at the price of the Schedule Importer subscription. $9.99 per month just seems like too much to pay for importing data into LBP. Especially considering it is not nearly as functional or effective as ADPL at importing data to LBP on the palm platform.
I am really looking forward to when you release ADPL for the IPod/phone platform but I am concerned at what my monthly fee's will be to use the product. Am I really to expect that I'll have to pay $10 per month to import my schedules, another monthly fee to sync to ADPL and another fee to sync LBP? I can see that if I were to get back to the utility of the NC software systems I was using 2 years ago on the palm platform I could be paying perhaps $20 per month. That would be too much.
If you continue to impose recurring fees for utilizing key software features please at least give us a way to purchase a 'lifetime' subscription. The utility and thought that goes into your software is very good and your support over the years has been excellent but recurring fees just do not work for me.
Steve