NC Software is reaching out to help pilots affected by the COVID-19 Pandemic. Read the latest newsletter for details. We wish each and every one of you a safe and healthy time as we all struggle to get through this crisis like we've never experienced before.
It sounds like you either have a version 1 code or you are using the wrong version of the product. Please submit a support ticket and include your Route Browser code for our review. You may also want to try uninstalling Route Browser and then downloading it again from our web site.