Service won't uninstall

ckole

Member
Joined
Jun 24, 2005
Messages
22
I believe an old version of the Installshield/Logbook Pro update service isupm.exe won't uninstall. All I get is a blank small window because the service is trying to connect to the Internet. I have unistalled logbookpro and I can't get rid of this. It appears after a few minutes once logged in to the pc. I have to constanly manually kill the service. Any ideas?

Thanks
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,572
Location
VA
Hello,

We discontinued the InstallShield Update Service. I suggest installing our latest build as published in the 1.10 BETA forum below, it has a new update notification system and will remove the InstallShield Update Service during the installation process.
 

ckole

Member
Joined
Jun 24, 2005
Messages
22
I installed the latest version and made sure the others were uninstalled. This phantom service still comes up. Any other ideas?
 

Neal Culiner

Founder, President
Staff member
Joined
Nov 14, 2001
Messages
12,572
Location
VA
There are many other software products that use it, so it's hard to say which one it may be associated with. I believe you may be able to find removal instructions by searching the InstallShield web site. (www.macrovision.com)
 
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