Just did the upgrade to version 1.8. None of the reports work anymore. You select any report and end up with nothing. Just the grey screen and the STOP PROCESSING button. The report is never generated ... help!! How do I switch back to version 1.7??
Looks like nothing is working except the explorer view. Anlayser doesn't work and none of the reports are working. There has to be a way to revert back?? Can I wipe the folder and reinstall from the previous version? I see it seems to have backed up my data before running the 'upgrade'.
E-mail me a backup of your data file. Or, find your existing .LBK file and winzip compress it and e-mail it to firstname.lastname@example.org and let me verify the upgrade completed successfully on it. Yes, I know it's frustrating, Windows is frustrating! Logbook Pro version 2 is not going to have these problems as it will be a different system of registration that doesn't have these problems!
For those following this thread, we handled this offline via e-mail. The issue was a simple registration issue within Windows on this particular system. The registration was taken care of manually via a command I told this user to run and all works perfectly now.
Neal understated this a tad! True it was a simple registration issue but he busted his backside to figure out which system DLL was causing the problem. He really came through in the crunch! Thanks Neal for the exceptional level of support.
Yes it works on the laptop with no problem. The only difference between the two systems is that the Laptop didn't upgrade because it didn't previously have Logbook Pro installed. In other words it went straight to 1.8 as a fresh install. The desktop system that has problems did an upgrade. I've been using the software for a long time so it has had many upgrades to Logbook Pro over the past few years.